SLA For Cleaning Services Template for Belgium

1. Environmental Standards: Specific requirements for eco-friendly cleaning products and practices, used when client has environmental commitments

2. Special Cleaning Requirements: Additional specifications for specialized areas like clean rooms or food preparation areas

3. Emergency Services: Procedures and response times for urgent cleaning needs outside regular service hours

4. Security Requirements: Special security protocols for sensitive areas or high-security facilities

5. Waste Management: Specific requirements for waste disposal and recycling services if included in scope

6. Pandemic/Health Crisis Provisions: Special procedures and requirements during health emergencies or pandemics

7. Subcontracting: Terms and conditions for using subcontractors, if allowed

8. Training Requirements: Specific staff training requirements for specialized facilities or equipment

1. Schedule 1: Cleaning Specifications: Detailed cleaning tasks, frequencies, and quality standards for each area or service type

2. Schedule 2: Price Schedule: Detailed breakdown of costs, including standard services and additional services

3. Schedule 3: Service Level Metrics: Specific KPIs, measurement methods, and reporting templates

4. Schedule 4: Site Information: Detailed information about each service location, including access procedures and special requirements

5. Schedule 5: Equipment and Materials: List of approved cleaning equipment and materials to be used

6. Schedule 6: Staff Requirements: Specific requirements for staff qualifications, training, and uniforms

7. Appendix A: Reporting Templates: Standard forms and templates for performance reporting and communication

8. Appendix B: Health and Safety Procedures: Detailed safety protocols and risk assessment procedures

9. Appendix C: Emergency Contact List: List of key contacts for both parties including emergency numbers