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Payment Collection Letter

Payment Collection Letter Template for Austria

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Key Requirements PROMPT example:

Payment Collection Letter

"I need an Austrian-compliant Payment Collection Letter for a B2B debt of €25,000 related to unpaid consulting services, with a final payment deadline of March 15, 2025, including statutory interest calculations and a warning about legal proceedings."

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Document background
The Payment Collection Letter is a crucial document in Austrian business practice, used when formal attempts to collect outstanding payments are necessary. It represents an essential step in the debt collection process, typically issued after initial payment terms have expired and before initiating legal proceedings. The document must comply with Austrian legislation, including the ABGB, UGB for business transactions, and KSchG for consumer-related matters. It should clearly state the outstanding amount, provide comprehensive payment instructions, and outline consequences of non-payment. The letter serves both as a formal payment demand and potential evidence in future legal proceedings, making it essential for proper documentation of collection efforts.
Suggested Sections

1. Sender Details: Full legal name, address, and contact information of the creditor or collecting entity

2. Recipient Details: Full legal name and address of the debtor

3. Date and Reference Number: Current date and unique reference number for the debt collection case

4. Outstanding Amount Details: Clear statement of the principal amount owed, including original invoice details and dates

5. Legal Basis for Claim: Reference to the underlying contract or basis for the debt

6. Payment Instructions: Bank account details, payment deadline, and acceptable payment methods

7. Consequences of Non-Payment: Clear statement of legal steps that will be taken if payment is not received

8. Contact Information: Details for questions or payment arrangements

Optional Sections

1. Interest Calculation: Include when charging statutory or contractual interest on the outstanding amount

2. Previous Communications: Reference to prior payment requests when this is not the first reminder

3. Payment Plan Option: Include when willing to accept installment payments

4. Collection Costs: Details of additional costs being charged, when applicable under ZAEG

5. VAT Statement: Include when the original amount includes VAT that needs to be specifically identified

6. Power of Attorney: Include when the letter is sent by a legal representative or collection agency

Suggested Schedules

1. Original Invoice Copy: Copy of the unpaid invoice(s)

2. Statement of Account: Detailed breakdown of the outstanding amount including any interest and fees

3. Proof of Delivery: Documentation proving the goods or services were delivered

4. Payment History: Record of any partial payments made and remaining balance

5. Original Contract: Copy of the contract or agreement that forms the basis of the debt

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Linkedin in social icon imageX social icon image
alex.den.21@genieai.co
Relevant Industries

Financial Services

Retail

Manufacturing

Professional Services

Construction

Healthcare

Technology

Transportation

Real Estate

Wholesale Trade

Energy

Telecommunications

Agriculture

Education

Hospitality

Relevant Teams

Finance

Accounts Receivable

Legal

Credit Control

Treasury

Collections

Financial Operations

Risk Management

Customer Relations

Administration

Relevant Roles

Accounts Receivable Manager

Credit Controller

Financial Controller

Chief Financial Officer

Accounts Manager

Collections Specialist

Finance Director

Legal Counsel

Credit Risk Manager

Treasury Manager

Debt Collection Officer

Financial Operations Manager

Business Owner

Company Director

Billing Coordinator

Industries
ABGB (Allgemeines Bürgerliches Gesetzbuch): Austrian Civil Code - Provides the fundamental legal framework for contractual obligations, debt claims, and payment requirements
UGB (Unternehmensgesetzbuch): Austrian Enterprise Code - Governs commercial relationships and payment terms between businesses
ZPO (Zivilprozessordnung): Code of Civil Procedure - Outlines the legal process for debt collection and enforcement
KSchG (Konsumentenschutzgesetz): Consumer Protection Act - Must be considered when the debtor is a consumer rather than a business
ZAEG (Zahlungsverzugsgesetz): Late Payment Act - Regulates default interest and compensation for collection costs
EU Directive 2011/7/EU: European Late Payment Directive - Implemented in Austrian law, sets standards for payment terms and late payment consequences
DSG (Datenschutzgesetz): Data Protection Act - Must be considered when handling personal data in the collection process
Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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