Juro vs ChatGPT

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Juro?

✅ Founded in London by Richard Mabey (former lawyer) and Pavel Kovalevich (engineer), raised over $100M in funding including a $55M Series C in 2023, led by Eight Roads

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What is ChatGPT?

✅ Developed by OpenAI, initially a non-profit AI research lab founded in 2015 that later created a for-profit arm. Backed by Microsoft with over $13 billion in investment.

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Capabilities
Juro
ChatGPT
Additional Note
Sub-brands and synonyms

✅ Visual, collaborative contract editor with native eSignature; data-rich repository; extensive integrations; visual contract timelines

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✅ Leading conversational AI with exceptional natural language understanding; multimodal capabilities (image, voice, document analysis); extensive general knowledge across domains

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Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

❓ AI features added to platform but not built as AI-native; focuses on contract workflow automation with AI components

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✅ State-of-the-art large language models with multimodal capabilities; regular model updates with improved reasoning and knowledge

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Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Enterprise-grade security with end-to-end encryption

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✅ Enterprise-grade security with data encryption

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Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ SOC 2 Type II and ISO 27001 certified

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✅ SOC 2 compliance for ChatGPT Enterprise

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Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

✅ EU hosting options available, GDPR compliant, with data residency options

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❓ Data retention policies vary by plan; training data usage can be opted out for Enterprise customers

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Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ SSO, 2FA, and SCIM provisioning available

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✅ Multiple authentication options including SSO for enterprise users

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Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Granular role-based permissions system

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❓ Basic permissions in Team and Enterprise plans, but not designed for legal document access control

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Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ GDPR, CCPA, and SOX compliant

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✅ GDPR compliant with additional enterprise privacy controls

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Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

✅ Browser-based contract editor with template library and conditional logic, enhanced with AI Assistant for drafting and editing

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❓ Can draft basic contracts and clauses but lacks legal-specific training, templates, and proper legal formatting

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Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Real-time collaboration with commenting, sharing, and approval workflows

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❌ No native collaboration features for team editing or review

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Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

✅ AI-powered contract review through Juro AI Assistant, with risk identification capabilities

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❓ Can identify basic issues but lacks specialized legal risk analysis, playbook checking, and legal-specific flagging systems

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Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

✅ Strong contract repository with metadata tagging, search, and lifecycle management

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❌ No contract management functionality

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Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

✅ Comprehensive workflow capabilities with approval routing, automated reminders, and conditional logic

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❌ No workflow capabilities or approval processes

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Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

❓ Simplified formatting options compared to traditional word processors, trading complexity for consistency

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❌ Cannot produce properly formatted legal documents with correct numbering, styling, and cross-references

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Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integrations including Salesforce, Workday, Greenhouse, Slack, and Zapier

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✅ Growing ecosystem of plugins and API integration capabilities with ChatGPT Enterprise

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Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

✅ Native e-signature capabilities included in all plans

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❌ No e-signature capabilities or integration

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Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Extensive analytics dashboard with contract metrics, cycle times, and obligation tracking

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❓ Basic conversation history but no specialized legal analytics or usage reporting

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Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

✅ Template-based document assembly with conditional logic and dynamic fields

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❓ Can help create document structures but lacks template libraries and proper legal document assembly features

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Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

❓ Basic AI editing through Juro AI Assistant, but not as comprehensive as AI-native solutions

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✅ Strong natural language editing capabilities, but limited formatting controls within the platform

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Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❌ No native legal research capabilities

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❓ Has general legal knowledge but lacks access to current case law, statutes, or specialized legal databases

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Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

✅ In-browser negotiation tools with commenting, version control, and redlining

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❌ No specialized negotiation tools or multi-party collaboration features

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Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ AI-powered data extraction from third-party paper contracts

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✅ Advanced data extraction from uploaded PDFs and images, with vision capabilities in GPT-4 and newer models

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Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Mobile-responsive design but no dedicated mobile app

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✅ Excellent mobile app and responsive web interface

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Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Integrations with Google Drive, Dropbox, Box, and SharePoint

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❓ Limited through plugins but no native integration

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Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No community clause library

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❌ No clause library

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A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

✅ Ability to create and maintain private clause libraries within templates

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❌ No private clause library functionality

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A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No community template library

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❌ No template library

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A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

✅ Comprehensive template management with version control and permission settings

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❌ No private template management

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A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

❓ Can import/export Word documents but primarily designed for browser-based editing

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❓ Can generate content for Word but no direct integration or plugin

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A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

❓ Some limitations when importing complex Word documents with advanced formatting

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❌ Significant formatting limitations; cannot maintain complex document formatting or styling

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Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

❓ Some users report limitations in highly complex contract scenarios and advanced formatting

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❓ Knowledge cutoff dates; hallucinations; lack of specialized legal features; no document collaboration

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A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ Email, chat, and phone support based on plan level

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❓ Limited support channels (primarily email) except for Enterprise customers

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Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Available for enterprise clients

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❓ Available only for larger Enterprise customers

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Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

❓ Structured implementation process typically taking 2-4 weeks

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✅ Minimal onboarding required for basic use; enterprise onboarding available

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

❓ Structured implementation process typically taking 2-4 weeks

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✅ Minimal onboarding required for basic use; enterprise onboarding available

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Founded in 2016, focused on contract automation and management

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✅ Developed by OpenAI, a leading AI research organization

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A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ 2016 - Early contract management platform with browser-based editing

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✅ 2022 - Early pioneer in mainstream generative AI applications

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A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

❌ Limited information on AI model accuracy and training data, unlike Genie

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✅ Utilizes state-of-the-art language models, but transparency on training data and biases is limited

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A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ 1,000+ customers including Deliveroo, Cazoo, Trustpilot, Pluralsight, and Superscript

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✅ Over 180 million weekly active users as of May 2024; widely adopted across industries

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How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Native browser-based platform with Microsoft Teams integration

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❓ Web-based platform with some plugins but no native document editor

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AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Cloud-based solution

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✅ Cloud-based solution accessed through web interface

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Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ In-house legal teams and business users at mid-market and enterprise companies

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❓ General-purpose tool for individuals, professionals, and enterprises across all industries, not specifically designed for legal workflows

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Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

✅ Strong in technology, SaaS, and professional services industries

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❓ Generalist AI without specific legal industry optimization or specialization

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Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

✅ Global coverage with particular strength in UK, US, and Europe

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❓ Global knowledge but lacks jurisdiction-specific legal training or updated case law knowledge

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Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

❓ Tiered pricing starting from approximately $50 per user per month for basic features, with enterprise pricing customized based on needs

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✅ Free tier available; Plus: $20/month; Team: $30/user/month; Enterprise: Custom pricing

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Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ 99.9% uptime guarantee for all customers

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✅ 99.9% uptime guarantee for Enterprise customers

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Service reliability commitments and performance standards that specify system availability and response times.
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