Icertis vs Ironclad

Let's compare these tools on features, pricing, reviews and market focus. Let's test the accuracy, security and compliance of their Legal AI too.

What is Icertis?

✅ Founded by Samir Bodas and Monish Darda, Icertis has grown to become a leading CLM provider with unicorn status (valued at over $5 billion). Microsoft was an early customer and investor.

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What is Ironclad?

✅ Founded by ex-Pixar engineer Jason Boehmig and ex-Google product designer Cai GoGwilt. Has raised over $333M in funding with a $3B+ valuation. Backed by investors like Accel, Sequoia, Y Combinator, and others.

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Capabilities
Icertis
Ironclad
Additional Note
Sub-brands and synonyms

✅ End-to-end contract lifecycle management with strong workflow automation, integration capabilities with enterprise systems (SAP, Salesforce, Microsoft), and AI-powered contract analytics

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✅ End-to-end contract lifecycle management, automated workflows, searchable repository, analytics dashboard, and integration with 200+ business tools

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Unique product features and capabilities that differentiate the platform from competitors in the legal tech market.
Legal AI and Machine Learning Capabilities

✅ AI-powered contract analysis, risk identification, obligation management, and clause recommendations; recently enhanced with generative AI capabilities through Icertis Copilot

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✅ Ironclad AI for contract analysis, risk identification, and metadata extraction; recently enhanced with generative AI capabilities

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Advanced algorithms that learn from legal documents to automate and enhance contract analysis, drafting, and review processes.
Encryption standards

✅ Enterprise-grade security with end-to-end encryption

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✅ Enterprise-grade security with encryption at rest and in transit

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Does data remain encrypted during transmission and storage, protecting sensitive information at every stage of handling?
Security certificates

✅ SOC 1 Type II, SOC 2 Type II, ISO 27001, GDPR compliant

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✅ SOC 2 Type II, ISO 27001, and GDPR compliant

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Which recognized security certifications and regulatory standards can verify the robustness of the platform's data protection measures?
Data sovereignty

✅ Regional data centers with strong data residency controls

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✅ Strong data privacy controls with options for regional data storage

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Can the customer own their own data, or can the platform use it and process it, to train their Legal AI models for example?
Authentication methods

✅ SSO, multi-factor authentication, and SAML integration

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✅ SSO, MFA, and other enterprise authentication methods

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Does the platform offer secure login options including API keys, 2FA, tokens, and/or single sign-on to manage system access?
Permissions and access control

✅ Granular role-based access controls at document, clause, and field levels

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✅ Granular role-based permissions and access controls

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Can you manage who can view, edit, and share documents through customizable user roles and restrictions?
Data Privacy

✅ Compliant with GDPR, CCPA, HIPAA, and industry-specific regulations

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✅ Compliant with GDPR, CCPA, and other major privacy regulations

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Does the platform comply with international data protection requirements including GDPR, CCPA, and other regional privacy laws?
Contract Drafting

❓ Template-based contract creation with clause libraries; AI assistance for drafting, but primarily focused on lifecycle management rather than AI-first drafting

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❓ AI-assisted drafting capabilities through Ironclad Editor, but primarily focused on template-based drafting rather than AI-first generation

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Does the platform offer a streamlined system for creating full-length legal documents from scratch using AI-powered suggestions, templates, and clause libraries?
Collaboration Tools

✅ Workflow-based collaboration with comments, version control, and approval tracking

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✅ Real-time collaboration with commenting, redlining, and approval workflows

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Does the platform enable multiple team members to work together on contracts in real-time, with comments, tracked changes, and version control?
Contract Review

✅ Strong AI-driven contract analysis, risk scoring, and obligation extraction capabilities

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✅ Strong AI-powered contract review capabilities that flag risks and extract key terms

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Can the platform run a systematic analysis of legal documents to identify risks, obligations, and key terms while suggesting necessary changes and improvements?
Contract Management

✅ Industry-leading contract repository, metadata tracking, and lifecycle management

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✅ Comprehensive contract lifecycle management from creation to renewal

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Does the platform house a centralized system to store, track, and monitor contracts throughout their lifecycle, from creation to expiry?
Workflow Automation

✅ Sophisticated workflow automation with conditional logic, parallel approvals, and integration with enterprise systems

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✅ Industry-leading workflow automation with customizable approval flows and routing

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Does the platform automate routine legal tasks and document processes through customizable rules and triggers, reducing manual work and streamlining operations?
Complex Legal Styling and Formatting

✅ Supports complex legal styling and formatting through Word integration

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❓ Handles basic to intermediate formatting, but complex styling may require Word plugin

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Can you automatically apply and maintain professional legal document formatting, including numbering, cross-references, and hierarchical styles when editing, and when importing/exporting to MS Word?
Integration Capabilities

✅ Extensive integration capabilities with ERP, CRM, P2P, and other enterprise systems (SAP, Salesforce, Microsoft Dynamics, etc.)

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✅ 200+ integrations including Salesforce, DocuSign, SAP, Workday, and other business systems

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Can you connect with your existing software via standardized APIs and/or custom integrations?
E-signature

✅ Native e-signature capabilities and integrations with DocuSign, Adobe Sign, and others

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✅ Native e-signature capabilities included at no additional cost

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Can you digitally sign and execute contracts within the platform, without using a 3rd-party, or printing and scanning?
Reporting and Analytics

✅ Comprehensive analytics dashboard, custom reports, and business intelligence capabilities

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✅ Robust analytics dashboard with customizable reports and insights

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Can the platform track, measure, and visualize contract data, or team usage data to provide real-time ROI figures, actionable business and individual performance insights?
Document Assembly

✅ Template-based document assembly with rules-based logic and approval workflows

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✅ Template-based document assembly with workflow automation

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Can the platform be used to combine pre-approved legal content and templates to quickly create new contracts and legal documents?
AI Document Editing

❓ Basic AI-assisted editing capabilities, primarily focused on template management rather than free-form AI editing

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✅ Ironclad Editor offers AI-assisted editing features and collaboration tools

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Does the platform enhance document editing by suggesting improvements, corrections, and alternative language in the document, in real-time?
Legal Research Integration

❌ No native legal research capabilities

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❌ No built-in legal research capabilities

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Does the platform directly connect to legal databases and precedents that enable research and citation while drafting documents?
Negotiation Support

✅ Comprehensive negotiation tools including clause alternatives, risk highlighting, and approval workflows

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✅ Redlining, version control, and approval workflow support for negotiations

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Can the platform help track, manage and respond to contract changes and counterparty requests during negotiations?
Data Extraction and OCR

✅ Advanced OCR and data extraction for legacy contracts and third-party paper

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✅ Advanced OCR and data extraction for legacy contracts and third-party paper

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Can the platform automatically convert scanned documents and images into searchable, editable text while pulling out key information and data points?
Mobile Accessibility

✅ Mobile apps for iOS and Android with approval capabilities and contract access

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✅ Mobile-optimized interface and dedicated mobile app

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Does the platform have a mobile-optimized interface that allows users to access, review and manage contracts from smartphones and tablets?
Integration with file storage (e.g. Google Drive, Dropbox)

✅ Integration with SharePoint, Box, Google Drive, and enterprise document management systems

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✅ Integrates with cloud storage solutions including Google Drive, Dropbox, Box, and OneDrive

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Does the platform connect with popular cloud storage platforms to access and manage documents directly within the system?
Community clause library

❌ No community clause library; focused on enterprise-specific clause libraries

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❓ Limited community clause library compared to specialized drafting platforms

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A shared database of legal clauses contributed and used by legal professionals across organizations, enabling standardized contract language.
Private clause library (for your firm)

✅ Robust private clause library with usage tracking and risk scoring

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✅ Ability to create and maintain organization-specific clause libraries

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A secure repository where organizations store and manage their own frequently-used contract clauses and legal language.
Community template library

❌ No community template library

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❌ No community template library

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A shared collection of pre-built legal document templates, contributed to and accessible by all users of the platform.
Private template library (for your firm)

✅ Extensive template management capabilities with version control and rules-based logic

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✅ Comprehensive template management for creating and maintaining organization-specific templates

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A secure collection of your organization's customized document templates, accessible only to authorized team members within your company.
Microsoft Word Compatibility

✅ Strong Microsoft Word integration with check-in/check-out capabilities and tracked changes

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✅ Microsoft Word plugin and .docx import/export capabilities

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A seamless integration with Microsoft Word that allows users to draft and edit documents directly within the familiar Word interface.
Formatting pain points

❓ Some users report challenges with complex document formatting when using the web interface rather than Word plugin

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❓ Some users report formatting inconsistencies when converting between systems

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Does the platform have known common formatting challenges when importing/exporting legal documents? Think table layouts, numbering, and style consistency, for example.
User reviews and known issues

❓ Complex implementation, steep learning curve, and high total cost of ownership

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❓ Some users report steep learning curve, complex implementation, and high cost for smaller organizations

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A collection of verified 3rd-party customer reviews documenting any known technical issues.
Customer support options and responsiveness

✅ 24/7 global support via phone, email, and customer portal

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✅ Email, chat, and phone support with dedicated customer success managers for enterprise clients

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Is there a dedicated support team providing assistance through multiple channels including live chat, email, and phone, with defined response time commitments?
Dedicated account manager

✅ Dedicated Customer Success Managers for enterprise clients

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✅ Available for enterprise customers

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Is there a designated professional who provides personalized support and technical guidance for your platform usage and needs?
Setup and onboarding

❓ Comprehensive but typically requires 3-6 months for full enterprise implementation

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❓ Structured implementation process that typically takes 4-8 weeks for enterprise deployments

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Setup and onboarding

❓ Comprehensive but typically requires 3-6 months for full enterprise implementation

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❓ Structured implementation process that typically takes 4-8 weeks for enterprise deployments

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Is there a structured process to get teams up and running with personalized training, data migration, and system configuration support?
Company history and development background

✅ Founded in 2009, with a focus on contract management solutions

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✅ Founded in 2014, with a focus on contract management automation

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A timeline of the company's founding, growth milestones, and key developments in its product evolution and market presence.
Age of company and depth of AI integration

✅ 2009 - Pioneer in enterprise contract management

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✅ 2014 - Founded to modernize contract management

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A measure of company maturity and experience in developing and implementing artificial intelligence solutions for legal work.
AI accuracy and transparency

❌ Limited information on AI model accuracy and transparency, unlike Genie

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❌ Limited information on AI model accuracy and transparency compared to Genie

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A clear framework showing how AI makes decisions and measuring the reliability of its outputs across legal tasks.
Market penetration

✅ Used by major enterprises including Microsoft, Airbus, Daimler, Cognizant, and 3M; manages 10+ million contracts worth $1+ trillion

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✅ 1,000+ customers including L'Oréal, Mastercard, Dropbox, Snowflake, and Lyft

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How widely the product is adopted across different organizations, from small businesses to major enterprises, and total active users.
Open-source vs. proprietary models

✅ Native web-based platform with Microsoft Office plugins

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✅ Native web-based platform with Microsoft Word plugin available

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AI models that are publicly accessible vs those exclusively owned and controlled by the company.
Deployment options

✅ Offers both cloud-based and on-premises deployment

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✅ Cloud-based solution hosted on AWS

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Is the platform accessible on the cloud and/or can it be installed directly on-premises, or using company servers?
Target market

✅ Large enterprises, particularly in manufacturing, retail, healthcare, and financial services

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✅ Primarily mid-market and enterprise businesses with in-house legal teams

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Who is the product designed for? In-house legal teams, law firms, sole practitioners or SME?
Industry specialism

✅ Strong in pharmaceuticals, manufacturing, retail, technology, and financial services

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✅ Versatile across various industries with particular strength in technology, retail, and financial services

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Is the platform focused on a handful of sectors, or mass-market?
Countries of operation

✅ Global coverage with solutions adaptable to various legal jurisdictions

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✅ Global coverage with customers across multiple jurisdictions

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Which countries and legal systems the platform operates in and supports.
Pricing model and cost structure

❓ Enterprise pricing based on number of users, contracts under management, and modules implemented; typically starts at $100,000+ annually for mid-sized enterprises

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❓ Subscription-based pricing with different tiers (Basic, Growth, Enterprise). Starting around $15,000 annually for smaller implementations, with enterprise deals ranging from $50,000 to $500,000+ annually

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Subscription fees, usage limits, and additional costs for accessing and using the platform's features.
Uptime guarantee and service level agreements

✅ 99.9% uptime guarantee for enterprise clients

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✅ 99.9% uptime guarantee for enterprise clients

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Service reliability commitments and performance standards that specify system availability and response times.
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