Icertis vs Docusign

What is Genie AI?

Genie AI is a secure intelligent platform that streamlines contract drafting, reviewing, and editing with cutting-edge, AI-powered tools.

What is

Icertis

?

Founded by Samir Bodas and Monish Darda, Icertis has grown to become a leading CLM provider with unicorn status (valued at over $5 billion). Microsoft was an early customer and investor.

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What is

DocuSign

?

Started as an e-signature company and expanded into a complete agreement cloud platform. Publicly traded company (NASDAQ: DOCU) with global presence. Has acquired several companies including Seal Software (AI contract analytics) and Liveoak Technologies (virtual notary).

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CORE CAPABILITIES
Genie AI
Icertis
DocuSign
AI and Machine Learning Capabilities

✅ Lawyer-supported AI and ML at the core of the platform

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✅ AI-powered contract analysis, risk identification, obligation management, and clause recommendations; recently enhanced with generative AI capabilities through Icertis Copilot

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❌ AI capabilities focused primarily on contract analytics through DocuSign Insight and Analyzer, but not as deeply integrated into drafting experience

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Contract Drafting

✅ AI-assisted contract drafting capabilities

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❌ Template-based contract creation with clause libraries; AI assistance for drafting, but primarily focused on lifecycle management rather than AI-first drafting

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❌ Basic template-based document generation with DocuSign Gen, but limited AI-assisted drafting compared to AI-native platforms

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Contract Review

✅ AI-powered contract analysis with clause-specific risk assessments

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✅ Strong AI-driven contract analysis, risk scoring, and obligation extraction capabilities

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✅ Strong AI-powered contract review through DocuSign Insight and Analyzer with risk scoring and obligation extraction

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Document Assembly

✅ AI-powered document assembly

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✅ Template-based document assembly with rules-based logic and approval workflows

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❌ Template-based document assembly with limited flexibility for complex documents

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AI Document Editing

✅ AI-powered document editing: Ask Genie to edit your styling, suggest new clause text, or analyze key clauses. Shows tracked changes, and is private per party. Genie assists with and automates entire workflows, not just producing text responses.

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❌ Basic AI-assisted editing capabilities, primarily focused on template management rather than free-form AI editing

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❌ Limited AI document editing capabilities focused more on analysis than content generation

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Legal Research Integration

❌ AI-powered legal research assistance available within the document editor, requiring specific prompts.

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❌ No native legal research capabilities

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❌ No native legal research capabilities

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Negotiation Support

✅ Tools to support negotiation, including clause-by-clause editing and collaboration features.

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✅ Comprehensive negotiation tools including clause alternatives, risk highlighting, and approval workflows

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✅ DocuSign Negotiate offers collaborative redlining, version control, and approval workflows

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Data Extraction and OCR

✅Genie AI offers OCR capabilities. ✅Genie AI offers data extraction through their API and integrations.

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✅ Advanced OCR and data extraction for legacy contracts and third-party paper

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✅ Advanced data extraction and OCR capabilities through DocuSign Insight

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COLLABORATION & WORKFLOW
Genie AI
Icertis
DocuSign
Collaboration Tools

✅ Built-in real-time collaboration features just like Office365 or Google Docs (No need to download your red-lined version, and make it editable, then send it on - it's all doable within Genie)

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✅ Workflow-based collaboration with comments, version control, and approval tracking

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✅ Real-time collaboration tools with tracked changes and version control through CLM platform

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Workflow and Approval Management

✅ Workflow automation

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✅ Sophisticated workflow automation with conditional logic, parallel approvals, and integration with enterprise systems

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✅ Sophisticated workflow and approval management with conditional routing and role-based permissions

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Contract Management

✅ Manage your projects and organize your own template and clause library

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✅ Industry-leading contract repository, metadata tracking, and lifecycle management

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✅ Comprehensive contract lifecycle management platform with robust repository, metadata tracking, and obligation management

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Reporting and Analytics

✅ Company and user level reporting and analytics

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✅ Comprehensive analytics dashboard, custom reports, and business intelligence capabilities

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✅ Extensive reporting and analytics on contract status, cycle times, and clause usage

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LIBRARIES & TEMPLATES
Genie AI
Icertis
DocuSign
Private Clause Library

✅ Private clause library (usable only by your legal team)

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✅ Robust private clause library with usage tracking and risk scoring

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✅ Ability to create and maintain private clause libraries within DocuSign CLM

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Community Template Library

✅ Community template library available to create modular contracts

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❌ No community template library

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❌ No community template library

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Private Template Library

✅ Bring your own library of private templates usable only by your legal team, within Genie

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✅ Extensive template management capabilities with version control and rules-based logic

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✅ Extensive template management capabilities with version control

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TECHNICAL ASPECTS
Genie AI
Icertis
DocuSign
Platform Type (Native vs Plugin)

✅ Cloud-based (SaaS)

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✅ Offers both cloud-based and on-premises deployment

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✅ Primarily cloud-based, with some on-premises options

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Microsoft Word Compatibility

✅ Import and export Word documents (.docx) with reasonable formatting fidelity. Some styling and complex formatting may not be perfectly preserved.

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✅ Strong Microsoft Word integration with check-in/check-out capabilities and tracked changes

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✅ Strong Microsoft Word integration through add-ins for template creation and negotiation

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Integration with Storage (Google Drive, Dropbox)

❌Coming soon (request this feature)

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✅ Integration with SharePoint, Box, Google Drive, and enterprise document management systems

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✅ Integrates with major cloud storage providers including Google Drive, Dropbox, Box, and OneDrive

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Integration with Other Tools

❌ Integrates with Microsoft Word, allowing direct editing and collaboration within the platform.

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✅ Extensive integration capabilities with ERP, CRM, P2P, and other enterprise systems (SAP, Salesforce, Microsoft Dynamics, etc.)

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✅ 350+ pre-built integrations with CRM, ERP, and other business systems including Salesforce, SAP, and Microsoft

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Complex Legal Styling and Formatting

✅ Full numbering support + AI auto-styling and formatting

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✅ Supports complex legal styling and formatting through Word integration

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❌ Supports legal styling and formatting but may require manual adjustments for complex documents

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Security & compliance
Genie AI
Icertis
DocuSign
End-to-end Encryption

❌ End-to-end encryption and encryption at rest

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✅ Enterprise-grade security with end-to-end encryption

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✅ Enterprise-grade security with AES 256-bit encryption

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Security Certifications

✅ Compliant with ISO27001 and SOC2 Type 2

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✅ SOC 1 Type II, SOC 2 Type II, ISO 27001, GDPR compliant

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✅ ISO 27001, SOC 1 Type 2, SOC 2 Type 2, PCI DSS, and other major security certifications

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Data Sovereignty & Privacy

✅ Genie AI prioritizes data sovereignty by not training its models on user data. However, data may be processed by third-party LLMs subject to their respective data handling policies.

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✅ Regional data centers with strong data residency controls

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✅ Regional data centers with strong privacy controls and data sovereignty options

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Authentication Methods

❌Multiple authentication options (coming soon) (request this feature)

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✅ SSO, multi-factor authentication, and SAML integration

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✅ Multiple authentication options including SSO, multi-factor authentication, and biometric verification

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Permissions & Access Control

✅ Granular access control features

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✅ Granular role-based access controls at document, clause, and field levels

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✅ Granular user permissions and role-based access controls

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Compliance Standards

✅ Compliant with GDPR and UK GDPR standards

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✅ Compliant with GDPR, CCPA, HIPAA, and industry-specific regulations

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✅ Compliant with GDPR, CCPA, HIPAA, and other major privacy and industry regulations

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Customer Support Options

✅ Multiple support channels available (e.g., email, in-app messaging)

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✅ 24/7 global support via phone, email, and customer portal

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✅ Multiple support channels including email, chat, phone, and community forums

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Onboarding Process

✅ For our custom plans, get setup within 3 days with a guided onboarding plan

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❌ Comprehensive but typically requires 3-6 months for full enterprise implementation

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❌ Comprehensive but often requires weeks for full CLM implementation; e-signature implementation is faster

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Training & Resources

✅ 1-2 weeks from agreement to full implementation

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Pilot: ❌ Formal proof of concept projects requiring significant resource commitmentImplementation Timeline: ❌ 3-6 months typical implementation timeline for mid-sized enterprises

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Pilot: ❌ Formal pilot process for enterprise CLM implementations; simpler for e-signatureImplementation Timeline: ❌ 1-2 weeks for e-signature; 2-3 months for full CLM implementation

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PRICING & ROI
Genie AI
Icertis
DocuSign
Pricing Model

✅ Genie AI offers a range of subscription plans based on usage.

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❌ Enterprise pricing based on number of users, contracts under management, and modules implemented; typically starts at $100,000+ annually for mid-sized enterprises

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❌ Tiered pricing with e-signature plans starting at $10/month per user; CLM solutions start at approximately $30,000 annually for mid-market companies

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edits for you

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