Customer Support Contract
This Customer Support contract template is designed for a commercial customer service delivery organisation (or an individual customer support) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of customer service delivery and customer-service-delivery-related services to be completed by the customer support on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the customer service delivery firm or individual customer support on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesCustomer Experience Contract
This Customer Experience contract template is designed for a commercial CX organisation (or an individual customer experience) to use when contracting out their skills and services in exchange for payment. This contract sets out the type of CX and CX-related services to be completed by the customer experience on behalf of the client, with consideration for expectations around quality and delivery timescales, as well as any mitigating circumstances. This contract allows for payment to be made by the client to the CX firm or individual customer experience on a weekly or monthly basis but can easily be edited to account for other payment schedules and could be altered to include bonuses conditional on performance. It can also be fully customised with the details of the two parties and the duration of the contract and can be printed, downloaded and edited freely as part of our mission to open source business legals. This is a template for contractors who fit outside of the UK's off-payroll working rules (IR35).
Publisher
Genie AIJurisdiction
England and WalesContract Variation (Amending Existing Contracts)
This template lays out the necessary provisions and guidelines to be followed when seeking to make changes to a contractual agreement that is already in place. It covers various aspects, such as identifying the parties involved, detailing the original terms of the contract, identifying the proposed changes, and addressing legal considerations that may arise during the amendment process.
The Contract Variation template provides a structured framework to ensure all relevant legal requirements are met, including the necessity for mutual consent, consideration, and complying with any specific legal formalities required by the original contract or by UK law. It may also cover situations where one party seeks to introduce new clauses, delete existing ones, or modify the existing obligations or conditions.
By utilizing this template, parties can work within the legal framework established by UK law to make mutually agreed-upon changes to their contract, avoiding potential disputes and ensuring that both parties' rights and obligations are appropriately addressed. It serves as a valuable resource for individuals, businesses, and legal professionals seeking to modify existing contracts while ensuring compliance with UK laws and regulations.
Publisher
Genie AIJurisdiction
England and WalesTry using Genie's Free AI Legal Assistant
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