Szab Gall (BA, LLB, MBA)

ex-General Counsel, Tesco

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Legal expertise

Templates Contributed

Master Services Agreement (SaaS)

A Master Services Agreement (SaaS) under UK law is a legal template designed to govern the relationship between a software-as-a-service (SaaS) provider and their user or client in the United Kingdom. This agreement sets out the terms and conditions applicable to the use of the SaaS services offered by the provider.

The template covers various aspects, including the scope of services provided, service level agreements, access and usage rights, data management and security, intellectual property rights, confidentiality, payment terms, dispute resolution mechanisms, termination provisions, and limitations of liability.

The document ensures compliance with relevant UK laws and regulations pertaining to SaaS, data protection, and consumer rights. It outlines the responsibilities and obligations of both parties, protecting the interests of the SaaS provider while safeguarding the rights of the user or client.

By utilizing this legal template, both parties can establish a clear and legally binding agreement that regulates the provision and use of SaaS services. It provides a framework for the relationship, helping to manage expectations, mitigate risks, and ensure a smooth and efficient SaaS deployment for businesses and users alike.
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Contract template sketch


An experienced and qualified Senior lawyer who has worked across a broad range of legal areas, both in private practice and in-house. Szab is skilled in complex problem solving, strategic and commercial thinking, and transformation/transaction structuring. An effective negotiator and communicator, with the ability to work autonomously and apply shrewd insight and commercial judgement. A proven leader and teambuilder, with a passion for technology.