# Work Type > Work Type means a category for tasks aligned with an IT strategy or distinct job roles within an [organization] **Term:** Work Type **Last updated:** 2026-07-29 ## Definition ## What Work Type Means in a Contract Work Type is a classification label that contracting parties use to sort tasks, projects, or roles into recognizable categories. Rather than treating every obligation under an agreement as identical, the parties define distinct Work Types so that different rules, rates, or standards can apply depending on the nature of the activity being performed. This is especially common in agreements tied to information technology strategy, staffing arrangements, or service delivery where the scope of work varies significantly from one engagement to another. The term functions as an organizing device. A contract might reference Work Type A for routine maintenance and Work Type B for strategic development, each carrying its own pricing, timeline, or approval process. By anchoring obligations to a defined Work Type, the agreement avoids ambiguity about which contractual terms govern a particular task. Because Work Type often ties into internal role structures as well, it can also describe categories of personnel, such as distinguishing between technical staff and administrative staff within an organization, which then affects how responsibilities are allocated under the contract. ## How Work Type Is Defined or Measured Work Type is typically defined in a schedule, exhibit, or glossary section of the contract rather than in the main body of the agreement. The definition usually includes a list of named categories along with a short description of what falls within each one. Some agreements measure Work Type by reference to skill level, complexity, or the department responsible for delivery. In technology-driven agreements, Work Type may align directly with an organization's IT strategy, distinguishing between categories such as infrastructure support, software development, or data governance tasks. Each category may then be linked to separate service level commitments or reporting obligations. - Reference to a specific job role or department - Reference to a project phase or deliverable category - Reference to a pricing tier or rate card These measurement approaches are not mutually exclusive and are often combined, particularly in longer-term arrangements such as those documented in a