# Returning Employees > those employees wholly or mainly engaged in the provision of the Services (or the relevant part of the Services) as the case may be immediately before **Term:** Returning Employees **Last updated:** 2026-07-29 ## Definition ## What Returning Employees Means in a Contract Returning Employees is a defined term used in outsourcing and public sector service contracts to identify the specific group of staff who move back to the client organization, or across to a successor contractor, when a services agreement ends. The term is most commonly found in local authority or public administration contracts where an outsourced function is being brought back in house or retendered. It exists because contracts involving significant workforces need certainty about exactly who is captured by transfer obligations, rather than relying on vague descriptions of the workforce. The purpose of the term is to create a clear boundary between employees who are tied to the specific services under the contract and those who are not. This matters because transfer of undertakings principles under the law governing the contract generally follow the workforce assigned to the activity being transferred, not every employee of the outgoing contractor. By defining Returning Employees precisely, the parties reduce the risk of disputes about headcount, liabilities, and continuity of employment at the point of exit. ## How Returning Employees Is Defined or Measured The definition typically hinges on two elements: the nature of the individual's engagement and the timing of the assessment. First, the employee must be wholly or mainly engaged in providing the relevant services, meaning a majority of their working time or duties relates to that specific contract rather than other work the contractor performs for different clients. Second, the assessment is made as at a fixed point, usually immediately before the end of the contract term or an earlier termination date, so that later changes in staffing cannot be used to inflate or deflate the transferring group. Contracts often supplement this core definition with a dedicated schedule, commonly covering staffing and pensions, that lists individuals by name or by role, sets out their terms and conditions, and addresses accrued pension rights. This schedule becomes the operative mechanism for identifying who actually transfers, while the main body definition establishes the qualifying test. - Timing trigger: expiry of the contract term or early termination - Engagement test: wholly or mainly assigned to the relevant services - Destination: transfer back to the original client or across to a future provider - Supporting documentation: a named or role-based staffing schedule ## Where Returning Employees Appears in Agreements This term appears most frequently in