# Personal Business > Personal Business means handling crucial non-work related activities, during scheduled work hours. **Term:** Personal Business **Last updated:** 2026-07-29 ## Definition ## What Personal Business Means in a Contract Personal Business is a term used in employment agreements and workplace policies to describe activities unrelated to an employee's job duties that are conducted while the employee is technically on the clock. This can include personal phone calls, online banking, scheduling medical appointments, or running short errands. The term exists to draw a line between time an employer is paying for productive work and time an employee spends on private matters. Contracts rarely ban all personal activity outright, since brief, reasonable interruptions are a normal part of any workday. Instead, the clause typically sets expectations about frequency, duration, and the circumstances under which personal business is acceptable, often requiring that it not interfere with core duties or create disruption for colleagues. Because the term touches on trust and productivity, it is often paired with broader conduct or attendance provisions. Employers use it to protect operational efficiency, while employees benefit from knowing the limits of acceptable behavior without fear of arbitrary discipline. ## How Personal Business Is Defined or Measured Most contracts do not attach a precise numerical threshold to Personal Business, since doing so would be impractical across different roles and industries. Instead, definitions tend to rely on reasonableness standards, referencing whether the activity is brief, infrequent, and does not conflict with the employee's assigned tasks or scheduled meetings. Some employers measure Personal Business indirectly through related metrics, such as time tracked away from a workstation, missed deadlines, or complaints from supervisors and colleagues. In roles governed by strict scheduling, such as customer support or manufacturing shifts, personal business may be measured against fixed break periods, with any activity outside those windows treated as a deviation from expected conduct. - Frequency: how often personal matters are attended to during work hours. - Duration: how long each instance of personal business takes. - Impact: whether the activity affects output, availability, or team collaboration. ## Where Personal Business Appears in Agreements The term most commonly appears in employee handbooks, codes of conduct, and standard employment contracts, particularly in sections dealing with working hours, use of company equipment, or acceptable use policies. It is also referenced in disciplinary procedures, where repeated or excessive personal business may be cited as grounds for a formal warning. Personal Business clauses can also surface in documents such as a