# Means of Communication > Means of Communication means tools or methods facilitating order exchange and information review between a customer and an [organization]. **Term:** Means of Communication **Last updated:** 2026-07-29 ## Definition ## What Means of Communication Means in a Contract Means of Communication is a contractual term describing the accepted channels through which parties exchange orders, notices, instructions, and other information relevant to their agreement. It might reference email addresses, telephone numbers, postal addresses, online portals, or messaging applications. The purpose is to remove ambiguity about how communication should occur so that neither party can later claim a message was invalid simply because it arrived through an unexpected channel. In practice, this term functions as a procedural anchor. It does not dictate the substance of what is communicated but rather the medium through which that substance travels. Contracts often pair it with timing rules, such as when a notice is deemed received, and with formality requirements, such as whether written confirmation is needed after a verbal instruction. This concept is especially common in agreements involving ongoing transactions, such as an