# EDP Services > EDP Services means an email-based service that streamlines the delivery of bills from Billers to Customers **Term:** EDP Services **Last updated:** 2026-07-29 ## Definition ## What EDP Services Means in a Contract EDP Services, short for Electronic Delivery Platform Services, describes a contractual arrangement whereby bills, invoices, or statements are transmitted electronically, typically via email, from a Biller to a Customer instead of through traditional paper mail. The term is used to define a specific category of service within an agreement, distinguishing it from other communication or billing methods that a Biller might otherwise use. When a contract references EDP Services, it is generally establishing the operational framework for how billing documents move between parties, who bears responsibility for their accuracy and timely dispatch, and what constitutes successful delivery. This is particularly relevant in agreements where a third-party platform provider facilitates the exchange, sitting between the Biller and the Customer as an intermediary technology layer. The clause matters because it shifts the mode of legal notice or billing communication away from physical documents toward electronic records, which carries implications for evidentiary purposes, timing of obligations, and dispute resolution regarding whether a bill was properly issued. ## How EDP Services Is Defined or Measured Most contracts define EDP Services by reference to the specific functions performed: formatting bills into a compliant electronic format, transmitting them to a designated email address, and often providing confirmation or tracking of delivery. The definition may also specify acceptable file formats, security protocols for transmitting sensitive financial information, and retention periods for delivered documents. Measurement of performance under an EDP Services clause typically involves service level metrics such as delivery turnaround time, uptime of the platform, and error rates in transmission. Some agreements incorporate these metrics into a broader