# 800 service

> 800 service means a telecommunications service allowing a call to a toll-free number without incurring a charge, often advertised under the names 800

**Term:** 800 service  
**Last updated:** 2026-06-12

## Definition

800 service means a telecommunications service allowing a call to a toll-free number without incurring a charge, often advertised under the names 800, 855, 866, 877, or 888.

## Context

### Relevant circumstances

- When an organization wishes to provide a toll-free line for customer inquiries.
- When a business provides hotline services for counselling, tech support or other services.
- For marketing activities involving customer call-ins via toll-free lines.

### Relevant sectors

- Telecommunications
- Customer Service
- B2B Services

## Relevant contract types

- [Certificate of Service](https://www.genieai.co/en-us/template-type/certificate-of-service)
- [Service Agreement](https://www.genieai.co/en-us/template-type/service-agreement)
- [Service Contract](https://www.genieai.co/en-us/template-type/service-contract)

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