# Service Letter for Indonesia > Use this template to create a Service Letter that complies with your chosen governing law **Document type:** Service Letter **Category:** Letters **Jurisdiction:** Indonesia **Governing law:** Indonesia **Last updated:** 2026-08-12 ## What is a Service Letter? A Service Letter is an official document from your previous employer that confirms your work history and performance during your employment in Indonesia. It outlines your job title, duration of employment, key responsibilities, and often includes a brief assessment of your conduct and capabilities. Under Indonesian labor law, companies must provide these letters to departing employees upon request. The letter serves as a crucial reference for future job applications and helps maintain transparent employment records. Many Indonesian businesses use these letters to verify candidate work histories and make informed hiring decisions. ## When should you use a Service Letter? Request a Service Letter when leaving your job in Indonesia - it's a vital document for your next career move. Many employers require this letter as part of their hiring process to verify your previous work experience and professional conduct. It's especially important when applying for positions in government agencies or highly regulated industries. Keep your Service Letter handy during job interviews and include it with employment applications. The letter carries extra weight because Indonesian labor law requires employers to provide it, making it a trusted verification tool. It's particularly valuable when seeking senior positions or roles requiring specific experience levels. ## What are the different types of Service Letter? - **Letter Of Support**: Basic Service Letter confirming employment dates and position, commonly used for visa applications and government documentation - **[Letter Of Referral](https://www.genieai.co/en-id/template/letter-of-referral)**: Detailed Service Letter including performance evaluation and specific achievements, ideal for job applications - **Letter Of Collection**: Specialized Service Letter detailing final settlements and clearances, used when collecting remaining benefits or documents - **Letter Of Reservation**: Conditional Service Letter confirming future employment terms and conditions ## Who should typically use a Service Letter? - **HR Managers**: Responsible for drafting and issuing Service Letters, ensuring compliance with Indonesian labor regulations and company policies - **Company Directors**: Review and sign Service Letters, particularly for senior employees or when special endorsements are needed - **Former Employees**: Main recipients who use these letters for job applications, visa processes, or proof of work experience - **Hiring Companies**: Review Service Letters to verify candidate work history and assess professional background - **Legal Department**: Ensures Service Letters meet legal requirements and protect company interests while maintaining accuracy ## How do you write a Service Letter? - **Employee Details**: Gather accurate employment dates, position titles, and department information from HR records - **Performance Data**: Compile key achievements, responsibilities, and conduct records from performance reviews - **Company Format**: Use official letterhead and follow Indonesian business letter standards - **Legal Requirements**: Include mandatory elements like company registration number and official stamps - **Verification Process**: Have both HR and the employee's direct supervisor review the content - **Digital Support**: Our platform streamlines this process by generating legally-compliant Service Letters tailored to Indonesian requirements ## What should be included in a Service Letter? - **Company Information**: Full legal name, address, and registration number on official letterhead - **Employee Details**: Complete name, national ID number, and position history with exact dates - **Employment Terms**: Nature of employment, contract type, and final salary grade - **Performance Statement**: Brief assessment of work quality and professional conduct - **Separation Details**: Reason for employment end and confirmation of all obligations fulfilled - **Authentication**: Company stamp, authorized signatory's name and title, and signing date - **Legal Compliance**: Our platform ensures all these elements are properly formatted and included in every Service Letter ## What's the difference between a Service Letter and an Employment Reference Letter? Service Letters and Employment Reference Letters often get mixed up in Indonesian business settings, but they serve different purposes and carry distinct legal weight. - **Legal Status**: Service Letters are mandatory documents required by Indonesian labor law, while Employment Reference Letters are voluntary recommendations - **Content Scope**: Service Letters stick to verified facts like employment dates and positions, while Reference Letters include subjective assessments of skills and character - **Official Weight**: Service Letters require company stamps and formal authentication, making them valid for government procedures and visa applications - **Liability Impact**: Service Letters follow strict legal templates to avoid disputes, while Reference Letters offer more flexibility in content and format - **Purpose**: Service Letters prove employment history for legal purposes, while Reference Letters aim to help with future job applications --- This is the Markdown representation of [https://www.genieai.co/en-id/template-type/service-letter](https://www.genieai.co/en-id/template-type/service-letter), provided for AI agents and crawlers. 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